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Old September 15th, 2009, 07:17 PM
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gafftapegreenia gafftapegreenia is offline
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Default Why I'm never buying another MacBook...

Yup. I said it. And here it is in the written word. I'm 99% sure I'll never buy another Macbook. And here's why.

So yesterday I got back from work and my laptop refused to turn on. It was operation and happy at lunch that day. Wonderful. Well......

I just got back from the Apple store and after speaking to the "genius" bottom-feeders at the Genius Bar, and they are convinced it's a fried logic circuit from liquid damage. Apparently they only think it terms of worst case scenario. I'll admit it, yes, over a year ago Vitamin Water was spilled on the machine. I turned it off dried it out and there wasn't a problem since, ok, I get that. That was my fault. OK, don't lecture me about that, but......

But this is what pisses me off. They won't even touch it. They looked at me and said its a $1,200 repair since the warranty doesn't cover liquid damage. Now, clearly, Apple knows that if a computer is going to be damaged, 9 times out of 10 they know its going to be from a liquid spill. So in order to rape your wallet further, they don't cover that. Now, I would think a company that prides themselves on making the "world's most reliable laptop" could find some darn way to, I don't know, encapsulate or protect the most important part of the whole freakin' machine. A part that costs more to replace than a new Dell or HP!

But this isn't the first joy of dealing with Apple I've had.

There was the first time my top case had to be replaced. That was November 07 when it was a scant 6 months old.

There was the second time my top case, and that time, my logic board needed to be replaced. That was May 2008. This time, not only did their hardware fail on me again, but Apple Mayfair (Wisconsin) straight up lied to me. They told me they could ship it off for repair and then ship it back to me in Michigan when apparently they can't. They then proceeded to lose track of my laptop as it floated from warehouse to repair center for over a month. After several attempts to track down my laptop using their "recommended" methods, that fiasco finally ended with me calling top level customer support and having them track down my laptop, getting it back to me in Michigan, and b*******g out Apple Mayfair.

So here I am now. My case looks like crap cause if you look at that thin aluminum wrong it bends. Normal backpack transport is apparently too much for that shiny case to handle. My headphone jack is nearly dead from normal use. And don't get me started on battery life.

Sure, some of these things could happen with a PC, but the point is, if I'm going to pay $2,000 for a laptop, it better work, and it straight up hasn't. It's been nothing but issue after issue. The benefit of the mac operating system fails to out weight all the ish I've had to put up with in both customer service and hardware failure.

So I'm currently pricing both repairs to my current Macbook Pro (or at least data recovery) as well as new Dell's and HP's. All I know is Mac has given me no convincing reason to buy their computing devices again.
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