Re: Dealing with "Difficult" box office volunteers.
I would suggest that you have a meeting with all the volunteers for each show and have the director, or whoever is your boss, and you talk to them. This should be a simple meeting when you and your boss lay out what is expected of the volunteers, and what the SOP for their jobs are. If, at that point you still have issues with people not working the way you need them to, you can refer them to what was discussed, and you then have the grounds to politely demand that people work the way you need them to.
__________________
Alex Weisman
Master Electrician
Pioneer Theatre Company
"Crap happens, it is our job as technicians to fix the problem and see if it can be avoided. That does not mean yelling at actors or other crew people. People make mistakes, that is life. Welcome to live theatre, if it were the same every night it would be TV." ~Me
PS: If you love CB and you know it, show it! Donate today!
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