Where do you go when something goes wrong?
#1. Your local vendor, preferably the one who sold you the equipment, and one with whom you've built a relationship, the kind of relationship where he'll give you a loaner or demo product where yours is being repaired. See
http://www.controlbooth.com/forums/c...equipment.html.
#2. The manufacturer. Much of the same as above applies, but it helps to be a high profile client.
#3. For discontinued and obsolete equipment, it gets a little tougher, and likely you'll have to go to a specialty vendor.
Lighting:
Century Lighting Service, Inc.
18-02 River Road
Fair Lawn, NJ 07410-1201
Phone (201) 791-7001; Fax (201) 791-3167
Contact: Sal Maratta & Joel Epstein
E-Mail:
Specializing in old and obsolete dimming equipment to current equipment. Field service coverage of the Eastern United States.
Strand and Century.
DimmerDotCom /
Emlight
Maurice Garcia
E-Mail:
![[email address]](http://www.controlbooth.com/forums/?emailimage=044167b9d6214e8d83a6d4b7072757aa)
CB member:
DimmerDotCom
Primarily servicing and upgrading Strand systems.
Dimmer Performance Electronics
Owner: Horst Emmert
326 Sherwood Drive
Paramus, NJ 07652
Tel.# (201) 262-7299
Fax# (201) 262-0444
Kliegl Bros.
Lite-Trol Service
Steve Short
1-800-LITE-TROL
Hicksville, NY
Lite-Trol Service
All brands of dimmers and control.
Luella lighting
CB member:
DrBear
Toll Free (Canada): Ph/Fx 1-866-898-1597
Regular: Ph/Fx 1-604-898-1597
E-Mail:
![[email address]](http://www.controlbooth.com/forums/?emailimage=bf5f625ffb589252b90e003b011cdbef)
Serving Western Canada
Special Lighting Solutions
Jack Schmidt
phone (712) 326-9246
E-Mail:
![[email address]](http://www.controlbooth.com/forums/?emailimage=eb8739a228559653518149e79c8f1a6f)
Training and repair of followspots, primarily Strong
LightParts
Robert Mokry
2507 West Howard Lane
Austin, Texas USA 78728
512.873.7106
512.727.2885
Parts and service for most brands of automated fixtures.
Audio Equipment:
Projection/AV:
Disclaimer: Inclusion in this post is purely for informative purposes and does not constitute endorsement or recommendation by ControlBooth.