Control/Dimming - Issue with grand master on Leprecon 1636

[AMTimbol]

Hi all! Having an issue with the grand master on a Leprecon 1636 console at another venue. I have been asked to troubleshoot the issue, but can't seem to figure it out.

The grand master does not dim 12 or so of the 40+ conventionals in the rig. They remain at full even when the GM is set to 0. The individual channel faders for these 12 or so fixtures, however, do dim them. I have read and re-read the manual for the console and cannot find any setting that would make this possible.

Any ideas?

[derekleffew]

...They remain at full even when the GM is set to 0. ...

Peculiar. I see nothing in the console's manual.pdf that would enable this behavior.

Have you contacted Leprecon at
(810) 852-4300 (phone)
(810) 231-1631 (fax)

lepsls <at> leprecon.com
?

I don't think we have a representative here.

[FatherMurphy]

There's also a toll-free number, (888) 422-3537

I've never run across anything in a Leprecon console that would be an intentional setting to decouple channels from the GM, so my suspicions would be that a software glitch has crept in, or a chip somewhere in the mastering circuit has failed. If so, probability is high you'll end up sending back to the factory for repair.