Having an issue with a Strand 300 console. It was working fine before the last production and during strike ( I wasn't there) they disassembled the computer and disconnected the console.
I reassembled the unit and computer boots up fine and the faders operate, but the entire soft key and control panel seems dead. It does light up and eventually the soft keys at least display in the window, but most of the time is is just a date that appears. If the soft keys display, they still don't register and no key on that entire panel functions. The ethernet cable goes from the computer to the control panel before the faders so I'm pretty sure its getting information from the computer, just not sending info back.
I'm running a very simple rig right now so I was able to program the subs and a bunch of LEDs but this won't work for a real show.
I tried finding out info on the 500 page pdf manual but I'm not finding a default or setting that would cause this. Any help RO?
We're operating without a mouse or intelligent mouse, and by changing pages I can function for this evening's show. To be honest I'm not sure if it matters which of the 4 ethernet ports the line is coming out of, but I've tried all 4 and reboots with no change.
Thanks in advance,
Before you suggest it, I did do the clean 200 at boot up to no avail.