So I've been debating posting this for a day or so now, 'cause I don't want ask CB too obscure questions, but here it goes.
We have a Strand 300 series board. I strolled into the booth Tuesday, and it was unlocked, the board was on, and someone had done set up some rehearsal light for the choir. So I don't think much of this until later that day when none of our channel faders were responding. Submaster faders were okay. Let me clarify the issue we are having when the channel faders. Pulling the fader up and down (if fader is the wrong term, please correct me here 'cause I'll look like a fool saying fader two dozen times.) only brought the intensity from 0-11. I'm not positive but I'm pretty sure that it was scaled, so that when the fader was at 50% the channel was at 5.5% intensity. This is quite weird to me. Well I troubleshot as much as I could. Keypad entries were fine, as aforementioned, submasters were fine, none of the settings on the board, or in the live / patch screens seemed to be touched. Everything seemed okay. None of the typical "scaling percent" numbers were under channel numbers in patch. Nothing I could ascertain. Well at this point I realized that the channels would now fade up to 12, but no higher. Well I didn't figure it out, until I noticed that doing something on the board, changed the maximum of the faders. I know it sounds weird, let me clarify. So If I pulled up the Channel 1 fader, it would max at 11. If I then brought up some submasters, flashed 'em around, bumped some instruments, input commands, the maximum up level changed, usually by one, but not one for every action. So after playing around and doing different stuff for 10 minutes, I got the channels to max out at 19. Well then the drama head comes in, I explain it to her, and she seems to think I messed up the board! Just because I'm a student doesn't mean I'm automatically the one to mess something up! (Teachers here, remember that.) So she messes around with it, comes to the same conclusion I have. The other adult that has a semi-understanding of the board said the same thing, so we've all been sitting around scratching out heads tryin' to figure this one out. Is this an operator error here, or is this a software glitch, or what? If any of this is unclear, please mention it and I'll rephrase it.