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July 25th, 2007, 07:29 PM
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ETC RRFU And Insight 3
Greetings:
This is my first post. We have just received a new ETC Insight 3 with the Radio Remote Focus Unit. There are really no instructions on the RRFU in the User Manual. After plugging in the receiver and turning on the Transmitter I am unable to make anything happen. This has been frustrating and time consuming. If anyone out there could give me some advice it would be greatly appreciated. Thank you. Charlie 
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July 25th, 2007, 07:42 PM
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Re: ETC RRFU And Insight 3
Quote:
http://www.etcconnect.com/docs/docs_...Guide_RevC.pdf --Sean
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Sean R. McCarthy
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July 25th, 2007, 08:15 PM
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Re: ETC RRFU And Insight 3
First Welcome to the booth. Take a second to post a message on the new user board. We love to hear a little bit about the new people... and don't just get your answer and run away now. Stick around we have a lot of fun here.
A user named JMABRAY is some sort of ETC sales guy or rep... not entirely sure what his connection is... but he's got a lot of inside info. If the link Sean posted doesn't help, find JMABRAY on the "member list" link above and send him a private message... if he doesn't find this here first. And with that post for the first time in a long time I finally have more posts than Van. YES!!!
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Community College Technical Director If you have learned as much from CB as I have, donate now to keep CB alive for others to find and learn from. Last edited by gafftaper; July 25th, 2007 at 08:21 PM..
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July 25th, 2007, 08:39 PM
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Re: ETC RRFU And Insight 3
Quote:
I had an Insight 3 with the radio unit and could never get the **** thing to work reliably. I was told at one stage it had something to do with fluoro's which I didn't believe. Good luck. I think it's a great board. Probably my personal favourite.
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Tony Moore Semi retired semi lunatic If it ain't broke don't fix it. www.tonymoore.id.au
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July 25th, 2007, 08:59 PM
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Re: ETC RRFU And Insight 3
Welcome Aboard! I shouldn't say that since it isn't officially your new memeber notification, but I'll risk it anyway. I have no meaningfull insight for you I simply need to get more posts up than Gafftaper. I'm losing my edge.
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Van J. McQueen Technical Director Artists Repertory Theatre Remember: If you light a man a fire, you warm him for the night. If you light a man ON fire, You warm him for the rest of his life.
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July 25th, 2007, 09:08 PM
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Re: ETC RRFU And Insight 3
Quote:
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July 25th, 2007, 09:12 PM
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Re: ETC RRFU And Insight 3
Yep - that's me. I am an ETC rep and have been dealing with their product, as a factory tech for going on 8 years now....
My first advice would be to talk to the dealer that sold you the equipment. They should be willing to help you out. If they aren't then call the factory. 800-688-4116. Ask for tech support. They will be able to help you out. If either of these things fail (The latter one won't) you can email me and I will help you out further.
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Time Flies like an arrow. Fruit Flies like a bananas. The opinion's expressed here are mine, all mine. You can share them if you like, but they don't necessarily reflect the opinions of my employer or any manufacturer my employer may represent.
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July 25th, 2007, 09:16 PM
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Re: ETC RRFU And Insight 3
Dang... how's that for service. Less than two hours and there's a link to the manual and a factory rep gives you the info on how to get more help.
Plus I'm up on Van by one post now.
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Community College Technical Director If you have learned as much from CB as I have, donate now to keep CB alive for others to find and learn from.
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July 26th, 2007, 01:31 AM
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Re: ETC RRFU And Insight 3
Quote:
__________________
Van J. McQueen Technical Director Artists Repertory Theatre Remember: If you light a man a fire, you warm him for the night. If you light a man ON fire, You warm him for the rest of his life.
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July 26th, 2007, 08:35 AM
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Re: ETC RRFU And Insight 3
Quote:
Not to knock the dealer, but calling ETC Factory tech support is the surefire way to get things fixed. They have the most complete data base as well as folks answering the phone who KNOW the product. Call them even if you have programming questions, as most of the techs actually use the stuff. SB
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