Cue Playback Software

[stageleft]

Originally Posted by ishboo

(He's never even heard of our board, yuck, lehigh, but we went through the manual and extracted screen shots and everything) Alas it never worked it ended up lehigh lied about midi implementation so it was their end.

And which of Lehigh's control desks are you using again? Have you contacted Lehigh and asked how to implement their MIDI...how to activate it or turn it on?

[ishboo]

Originally Posted by stageleft

And which of Lehigh's control desks are you using again? Have you contacted Lehigh and asked how to implement their MIDI...how to activate it or turn it on?

We discovered the problem by calling lehigh and their service/sales/customer representative said that "MIDI implementation has not yet been completed on our console"

We have a rendition 48/96

[Herr_Sprecker]

Let me toss this out to folks. We've had multiple issues with our Q-Lab sessions over the last few days. While in the process of either firing a cue or while the cue is running, we've experienced frame droppage, resulting in the file pausing, or hesitating to go.

For the time being we've set the Core Audio to stay awake, and placed silence cues to be executed a minute or so before the actual sound cue is fired in order to combat this. But, I was curious if anyone else has experienced this, and if so, what steps you have taken to eliminate this.

[ishboo]

how old is the computer you're running and how powerful is it (processor/memory?) that could do it. My friend running vista though was using a program and his Sound Card went to sleep so that could also do it.

[Eboy87]

I've never had a problem with QLab like you've described. I do always have the "force core audio to stay awake" checkbox checked, and in system preferences, I have it set so the screensaver never comes on, the display stays awake, and the hard disk never goes to sleep. So far, I've not run into a problem with these settings on a 2GHz Core Duo MacBook Pro. I bought it two years ago. Though I'm about to add an M-Audio Firewire audio/MIDI interface, so we'll see how it behaves then.

I know a local outdoor venue here uses QLab for their SFX. They have a Macbox (as my Apple-employed friends call it) backstage in an air conditioned room, running QLab with a MOTU Traveler interface. Actually, they have two of each for redundancy, and a remote keyboard/monitor/mouse at FOH. The computers and MOTUs used to live out at FOH, but the heat would cause the MOTUs to lose the audio sync and then drop the audio. Cues are fired by a MIDI command from the Cadac console, and to the best of my knowledge, they haven't had a failure in the two years they've been using the current setup.

Herr_Sprecker, what's your setup for QLab? Perhaps it could be an issue like I mentioned with the interface losing sync.

[Herr_Sprecker]

We've seen the issue on 3 different macs, all about 1-2 years old. Each one we have the core audio set to stay awake, and we set the screen saver off and the hard disc to stay awake, but the problem still resulted. The silence cues seem to be keeping things happy for the most part, but I'm hoping a long-term solution presents itself on this one.

The problem does not seem to be specific to the computer or interface, as we have had it happen on all 3 machines, each of which is connected to a different type of audio interface (Layla 3G, MOTU828, MOTU Ultralite). There's also been no predictable pattern, each machine gets a fresh boot prior to the show starting, and a speaker check cue.

[cbmac]

Hi All,

I have used only one of the programs mentioned in this thread, so I can't make any comparisons.

I have been using CuePlayerPremium for some time and am very pleased.

You can't get much easier to use. For noob users I just say click the green button to play the next sound and training is done.

Creating a cue file is almost as easy.

And it now handles video control as well.

Regards,
Mac