So I haven't ever had this issue before. I tried to update a Road Hog to a newer version of the software from 3.1.1 to the newest version. But when I attempted to update it gave me a message saying it wasn't compatible software. I attempted it again using 3.1.2, since it was the version right after the current one, but I recieved the same message. I checked downloaded everything off of the hog library on the site and followed all the instructions. And I have done this before.. so it's weird that I've never seen this before now. Anyone have any suggestions or helpful advice? especially since High End hasn't called me back since I attempted it. My thoughts are that I am probably going to go ahead and get a new hard drive and give it a clean install since it looks like it has some drink stain on it and on parts of the board. So if you ever have to deal with Neon Trees lighting guy, you can tell him not to spill a beer in your console.