hey guys so im having a problem with a 24 ch
etc sensor rack i have one
channel that is on or off only no dimming at all. i have swapped out
dimmer cards and main brain but still have problem with just one
channel any suggestions ? i have take all cards and brain out cleaned it and now i have no idea what to do thanks
Is it a MPE or a
CEM control module? (MPE has 3 dials for
address,
CEM has
LCD display)
If it's an MPE, then it's more than likely coming from the control
console with that
profile.
If it's a
CEM, you can go in and check the settings.
...
To add to
jxgriffi's advice, it could also be a
CEM+ (
LCD display with +,-, <, and Check
Mark buttons).
In that case, you would also want to check to make sure the correct firing mode is selected. You can do that by pressing the + key until you see [Dimmers] and then press the check
mark. Scroll using the + or - keys until you see [Set Firing Mode] and press the check
mark. Choose the range of dimmers you want to affect (if they should be all the same, I like to just select every
dimmer to avoid missing that pesky one later on). There you can select the [Normal] firing mode and press the check
mark.
Alternately, there could be some other factors causing this issue. When you swapped modules around, did the problem stay with that one
circuit or did it move with the module?
Also what kind of
console are you using? Could it be that there is a
profile defined on that
console that is telling the
dimmer be on or off and not dimmed?
If you set the
level at the rack, does that
circuit dim?
Also, if you get stuck, please feel free to
call us at 800-688-4116. We will be happy to talk through these troubleshooting steps (and more) with you.