plotdependent
New Member
We have an ETC Ion lightboard and several Robe Robin DL4S moving lights that have been forgetting attributes recorded into cues and attribute wheels not matching up with their live function (ex: the Tilt attribute wheel will instead move Shutter C in and out). The industry technician we have been working with believed it to be the fact our board had gone through several board updates so they did a full wipe of the board and we started from scratch.
Unfortunately, the lights are still not remembering attribute settings we record into cues (it will have everything but the correct gobo pulled up or it will be a box but in a different pan/tilt location). Our venue does ~50 shows a year and the movers are an integral part of that.
I'm reaching out to this community because we are stumped and are hoping SOMEONE has experienced this before/has recommendations. We still believe it's probably a board issue and not a mover issue. If it helps we are patching the movers at profile M1, have Net3s in the grid, and connect the ION to fire almost all sound and projection cues formerly through MIDI and now through OSC using QLab just in case any of that could be a clue. Happy to answer any clarification questions, but would honestly just be happy with someone saying we're not alone in this.
Unfortunately, the lights are still not remembering attribute settings we record into cues (it will have everything but the correct gobo pulled up or it will be a box but in a different pan/tilt location). Our venue does ~50 shows a year and the movers are an integral part of that.
I'm reaching out to this community because we are stumped and are hoping SOMEONE has experienced this before/has recommendations. We still believe it's probably a board issue and not a mover issue. If it helps we are patching the movers at profile M1, have Net3s in the grid, and connect the ION to fire almost all sound and projection cues formerly through MIDI and now through OSC using QLab just in case any of that could be a clue. Happy to answer any clarification questions, but would honestly just be happy with someone saying we're not alone in this.