Recent content by bharrell

Everything Strand is now part of the Vari-Lite brand and you will find all info on the Vari-Lite website. We do dimming systems upgrades to relay systems all the time so this should be simple for you. As for cyc lights, you should look at the Acclaim Cycs, the Aurora's and the Coda's depending...

We have seen a lot of variation on the quality of the fixture's demo based upon the accuracy of the fixture library of the console. We have done demos on our Strand consoles and have not seen the color shifts that you are mentioning. Not sure where that is coming from. Could be a control...

Being familiar with LF, it will be very familiar. it has it's own 7" touchscreen interface which will be new for you. However, it's the same software. Also the configuration of the user keys (Shortcuts) and the 10 faders should give you a better hardware related experience.

Send me your Strand-dev forum user name to [email protected] and I'll look into it.

Ok. Let me know.

I'm not sure where you sit on your VN issues, but let me know if you still need help.

Send me an email and I’ll hook you up with tech support.Sounds like it’s not booting Windows. May need a [email protected]

We do. it's at www.strand-dev.com for the forum, and there are 2 different Facebook groups. One run out of EU by users and the one that Strand sponsors and runs from the US.

I think you are right. I see and talk to a lot of people where I do training and show them feature X. They say...wow...I could have used that last week when I did Y instead. I ask how they got to that and they said they asked their friends or posted something. I would ask if their friend...

Feel free to call tech support, use the forum www.strand-dev.com, the Facebook groups or email/call me. [email protected]

We are here to help when needed. You can email me directly if you have a console question [email protected] and, yes...I'm the man with the world's most boring voice...first time I've heard that...For support, we have a customer support, a user forum www.strand-dev.com and Facebook...

I'm curious about your issues as VN is still developed and supported. All of our commissioning agents use VN on more recent versions of Windows including Windows 10. The Palette software's fixture library is constantly updated as requests come in. Yes, it's done by the Pathway engineers but...

Not sure the details of the issues that you are having but I would like to help in sorting out your issues and work with tech support to get this resolved. Email me at [email protected] with your info.

This sounds like it could either be a configuration issue or a preset issue. I would call tech support 800.4.STRAND and see if Matthew has the configuration files for this job. It will depend on if it was factory commissioned or dealer commissioned.

I would agree that it may be likely that someone has done a "press and hold" to reprogram a VN preset. I would call tech support and speak with Matthew Peters. +1 214 647 7961. If this system was commissioned by a Strand technician, he may have configuration info to help here.