Recent content by BlueSparks

Thanks for the tip. I've tried resetting the password on the app. I also changed the device name and the app password to match, but that hasn't solved the problem.

Thanks for the fast reply!To answer your questions:The Wifi remote box is checked. The Element console is wired directly to a WLAN on the router. I have not checked the cable, but it's brand new with the router, so I assumed the cable is good. This is a physical Element board, not any PC or...

I'm having trouble getting an iPad to connect to an ETC Element at one of my theatres. I've adjusted IP addresses and subnet masks as suggested by the ETC pages. The iPad connects just fine to the router, but never finds the console no matter what I try.Is it something in the Element...