Recent content by ETCFIELDENG

We used bungee cords between the castors mounted on the rear of the cabinets to keep them from rattling.

I thought I’d throw this out there as talk about C clamps keeps coming up. Also in my 45+ years in the business I’ve never heard the term roostering.https://support.etcconnect.com/ETC/Fixtures/Source_Four/Source_Four_ERS_and_HID/Load_Rating_for_Source_Four_C_ClampsLin

Hi Emaline, You may already know this but I couldn't help but notice that exposed lamp. Make sure you clean it good with alcohol before you power it up. The oils from your fingers will cause the envelope to develop a hotspot and fail.

To transition from Cat5e to stranded wire you should be using something that allows an IDC / Punch-down connection for the Cat5e and possibly a terminal strip for the stranded wire. You just can't / shouldn't solder UTP. Search online and you will find several items that do this in one format or...

We still service them and I also believe we still have loaners if needed. Just give Tech Services a call.

I actually built a module extractor with 2 ends while we were still shipping L86. I'm sure I still have it somewhere most likely in a box with L86 parts. It came in real handy on the occasional service call that required removing all of the modules. Who knows, I may have turned on your racks...

In addition to the online resources already mentioned, you might want to contact the folks with our ETC Education Center to see what other assistance they may be able to provide.

Hi Glossy, Please send me your contact info when you have a moment. Albenny is a little far but maybe a quick phone chat would work. By the way; I'm strictly a technician and I don't do sales or marketing. I'm also not selling service. Straight up chat that's all. It's a Boy Scout good deed type...

Hi Glossy, Where in Georgia are you located?

Glad to hear things are working. There is one last thing I'd like to throw out there. We've had some end user issues resolved recently when we've discovered that RDM was enabled at consoles and gateways when it was not needed. You might want to check Nomad.

You might give Tech Support at ETC a call and ask for one of the senior members of phone support. I doubt we have a need to increase our loaner inventory but you never know. They can also check with Repairs but I imagine they also have what they need.You might also ask if they know of anyone...

For my money I'd pay an extra $20, plus shipping, and get this one from ThermoWorks. Great quality and wide temperature range, -76 to 1022 F. I have few of their food based thermometers and probes and they have all performed flawlessly with accurate readings from unit to unit which speaks...

Hi Ravenbar, Could you please email me the Job# and name of your site? Or a scan or photo of the control riser. Thanks, Lin Wheeler ETC.

This may be of some help. http://www.theatrecrafts.com/pages/home/archive/types/control-memory-lighting/

It's what we do.