Recent content by GhostLighter

I mean, while I would find it amusing to put one of our SolaFrame 3000's into our 110-seat black box, I don't think others would get the same enjoyment out of it...

So, I'm just putting this up here in case it helps prevent someone from making the same mistake that I just made...The City Theatrical DMX Iris does NOT fit properly into the Series 3 Lustr body.The center of the gate inside the Lustr 3 is further away from the opening of the accessory slot...

Thanks so much, @Kelite !

Hey, everyone. Does anyone know where I can buy replacement strings for the CXI IT? Or is there a color comparison chart out there somewhere so I can buy substitute colors from Rosco or Lee? I've got 30+ units that need some love, and while I can't wait to replace them with a LED option, I'm...

@JonCarter Your points are well-taken. And with just about any other over-priced product in our industry, I would agree with you and wouldn't take the time during a tech week to post about it. However, with this particular product, It's quite clear that Tools for Stagecraft put together the kits...

I'm posting this PSA with the express hope that someone else does not make the same mistake that I made (and also because I don't think my negative reviews on the vendors' sites will make it past their moderation).I recently purchased some of the new Spot Dot 3.0 with both upgrade kits (the...

I may be bumping a semi-dead thread here, but I would be remiss if I didn't mention 18650 batteries. Small and powerful (for their size). They're my go-to battery if I need to power LED tape/flicker candles/12V bulbs (via a RC4 dimmer) in a small package. 3.7V, and I use the 3500 mAh/30A...

Sorry for the delay in posting this update but I finally received my fixture. Coincidentally or not, the morning after starting this thread, I got a phone call from the service manager. He apologized profusely for the lack of communication, and explained that he had been out of town for the...

Yeah, I guess it did. Perhaps that's a valid reason for all of this.I'll give that a shot. Thanks.

That's a fair point. I just didn't want to come across as someone on a smear campaign. But, in the interest of trying to get a result...it's Elation. I'm honestly at a loss for what to do next.

Hello, everyone. I know I'm fairly new to this forum, but I'm in need of some advice and/or perspective on a customer service issue that I'm in the middle of. I'm going to keep the company's name out of this, because I'm not here to sling mud. I'm really just wanting to see if my anger and...

I've found the best option is to export as a file, open the file in a text editor (TextEdit for Mac) and then save as a PDF. This produces rather legible 8.5x11 sheet, though it's not clean. So your OCD might not be 100% satisfied (mine certainly isn't), but it's better than a small swatch of...

You were right on the money. The capacitor did the trick. Can't thank you enough!

I wish that were an option at this point. The department that placed the order was not aware of that model when they placed the order. My only option now is to find a way to either make them work with the adapters or run all of the different strings to a central battery box and have it be...

They seem to run perfectly fine with the two alkalines. And when metered with the alkalines, it's 3.3 VDC. And with the NiCd's, it's around 2.7 VDC. So the microprocessors seem to be okay with the difference between the two battery types. But they say, "Nah nah, no no" to the AC/DC adapter.