Recent content by HansH

I'm unfamiliar with MIDI loopback software and if it presents in the OS the same as a USB MIDI hardware device. I would try and send MIDI notes or MSC through the interface first, as you can then open the Diagnostics tab (Tab 99) and see if any MIDI message appears. (You'll see a line that says...

The support article you linked has just been updated. Thanks for pointing that out!

On Eos, a 16-bit dimmer uses two DMX addresses, so it is counted as 2 parameters/addresses.

It has always been the case that the Eos Family counts the number of addresses used, and not the universes used. The previous limitation was that you could only patch between universes 1-128 (and newer versions allowed you to apply a universe offset so that instead you could patch to a higher...

sACN only exists on the network and wouldn't be/can't be placed on 5-pin DMX cable. David O Smith is right - a gateway does require configuration, but generally the configuration involved is: - Per DMX port, is it an input or output? (input = listen to DMX, send sACN on the Ethernet network...

Live and PSD are always open and cannot be closed.However, you can change the magic sheet to be a "Channel Display", which means its treated like a Live Tab when you press Live. Press the '<' symbol to edit the magic sheet, then go to the setup menu (gears) in the editor pane, and choose this...

Just popped in to say that [email protected] also works, but it just gets sent to the [email protected] mailbox. I learned something new today too!

The Element does local RDM from its DMX ports. You can use the console software to do RDM or load Net3 Concert on to the board and use that in the shell. (If it's an older unit, you may need to make sure the software is up to date (currently v2.3.3) and then update the I/O card firmware...

Hey all,I think the OP is looking at a fixture library issue.The fixture library is located in C:\Users\<<username that installed>>\Local\AppData\ETC\Eos\ and contained in the FixtureData\, Gobos\, and Resources\ subdirectories. This was a recent change to our fixture library installation...

It should be noted that adding third party drivers limits our ability to provide support, as this is an untested configuration. ETC cannot recommend installing any additional drivers as it has the possibility of affecting system stability or performance. If issues occur, we may first ask that...

Eos Family consoles will indefinitely freewheel when both External and Internal sources are enabled - you can adjust the range of timecode the console will internally generate by changing the First Time and Last Time. In this state, the console will need to see an external timecode source and...

A simple network switch will allow you to connect multiple pieces of gear together -- you'll likely want to put the switch in the port that the dimmer node uses (which is probably the 10.101.x.x network) to have a quicker setup, and then connect your cable to FOH and the node into the switch...

(Trying not to take this thread too far off course, but since Congo Jr and Windows XP came up... Mods: Maybe this should get branched into another thread?)Keep in mind that support for regular Windows XP has ended, but the Congo and Eos Family of consoles, when they use XP, use XP Embedded...

I considered a computer, but I'm a fan of purpose-built hardware for this kind of application. I'd rather spend a bit more money upfront for dedicated hardware than go the less expensive route and then have a recording hiccup every now and then. I do lose some possibilities for expansion later...

This was an issue in previous versions of software -- upgrading to 2.1.2 should fix it. Alternately, as jglodeklights pointed out, it's caused by having a blind palette/preset list open on the console. Closing this out before shutting down will also keep this from popping into blind.Thanks...