Recent content by jdsilverm

Hey everyone. Thank you all so much for taking the time to reply. SO much great information, and resources I didn't think about in the first place.Because some of our flats are heavy (but solid and very well built in case you were concerned) what we have decided to do is keep everything as...

Hey everyone,I can't believe this happened, but it did: our standard bottom hanging irons don't fit the depth of the bottom of our theatrical flats. I did a thorough google and CB search, but I guess it seems no one has ever had this problem before (which I find hard to believe). I have...

I just wanted to take a moment and thank everyone for their assistance. Interestingly, after applying some of the above information, we discovered that it's only an issue with the CMY colors on the fixture not resetting. We finally noticed that whenever CMY colors were being used, some of the...

Hey everyone. Let me first say thank you to all the contributors. You have been so helpful in the past, and we have recently discovered an interesting problem while programming and running a new show.Here is our main equipment list: Congo KID console 4 - Elation Platinum Spot 15R PROs 10 -...

Hey. I saw this post and had to chime in. We are a large church in Southwest Florida that purchased the Congo KID about a year and a half ago. It replaced an aging ETC Expression console and we were getting more and more into moving fixtures. After tons of research, we decided on the Congo...

Hey everyone. Thanks for all the replies so far. First, wow, have never done any work with "palettes" before. I will research these immediately and see what the deal is with those. I can't believe I haven't worked with these before!! I feel embarrassed!Second, yes, sent the problem...

Hey everyone. Thank you in advance for all your help. You, and this forum, have always been so helpful to me in the past and I always feel bad that my lack of knowledge prohibits me from offering the same level of support! HAHA!Anyways, quick info: Large church in SW FL running a Congo KID...

Hey everyone. I have been searching the forums for a solution to our problem thinking that this is definitely not the first time someone has done this, but I couldn't find any specific procedures.Very simply, a volunteer in our Media Ministry put oil-based fluid in our Chauvet Hurricane 2...

Hey museav, thanks for the reply. Yes, I contacted Rational Acoustics. I will consider this post closed! Here was there reply:Hi Jeremy,The version that you saw with the SPL alarms was actually SmaartLive 5. Unfortunately, Smaart 7 does not support SPL alarms but it will eventually be...

Hey everyone. We are currently demo-ing the latest version of the Smaart Software by Rational Acoustics. It is version 7.3, and it is amazing. HOWEVER, I was wondering if anyone had any information on color alarms for the SPL meter in the top right-hand corner. I know that feature was...

Hey everybody. Just an update: as per lots of advice on the forum and our ETC expert Jack (who posted a few posts ago), we happened to have an extra Command Module for the LARGE Sensor Dimmer rack in the back and swapped it out too. IT ALL NOW WORKS! Amazing, it happened to be a rare...

Hey Jack! WOW! So cool to see you on here! This forum has been fantastic with my past questions and advice. So many helpful people!Yeah, I figured I would post the situation on this forum to get some more feedback just in case someone else had heard of this same problem. I will take the...

Ah, good idea! I will call in some favors with some other local large churches and see if we can hook it up with their system. Great ideas! Again, I really appreciate all your time!Jeremy

Hey icewolf08. Thanks so much for the quick reply. Let me answer some questions:1. No, we do not have a DMX analyzer. We were hoping to solve this issue before having our tech guy come to our facility. Since he is an hour and a half away, it would literally be $400 just to bring him out...

Hey everyone. I posted this on the ETC forums, but I am also posting this as a shot in the dark because maybe someone else has seen/heard of this problem:We recently got a brand new Congo Kid console and haven't been able to use it yet! Here's a little history of the past few days: When...