Recent content by JennD

Thanks; those are some good avenues to check out. Remember that this isn't a system I'm actually planning to use. This was a one-shot one-hour interaction with a system that is not mine and that I'm not going to be running myself, so setting up full control software on a new laptop on the spur...

The screenshot, as I said, isn't a live one; yes, the channels themselves are also up, or I wouldn't expect the master to do anything. Witness the fact that I am, in fact, getting something, albeit intermittently, when moving controls.I'm now wishing I had provided less information. I know I'm...

My question doesn't mean other people aren't pursuing backup plans, including borrowing boards from other organizations. Of course I know how to rent equipment, but rental isn't in the budget of every theater I work with. This thread is about me trying to figure out what's going on technically...

In software. There's a basic set of sliders, including a master, in the management tool's interface, so you can check to see if your connection is working end-to-end. Which, alas, it isn't. :} Here's a screenshot of an older version, thanks to a message board in Germany; the master isn't...

Hi, all. New to this forum, and looking for a quick clue to move forward with. I completely understand that actual detailed troubleshooting won't be possible without more info, but I've done a bunch of unsuccessful searching and I'm a bit desperate. I'm hoping someone can say "oh, yeah, that's a...