That’s not the experience we’d hope (or expect) you to have, sorry. I’ve actually just landed in Dallas tonight and will be in the office on Monday so I’ll investigate this for you. Please could you forward me any communication to [email protected]?
Sorry you’re facing these problems - have you contacted VL tech support for help? The above quote is absolutely irrelevant to the warranty of your product. That acquisition happened back in 2008, not two years ago - in fact VL stopped being part of Philips several years ago - a few years before...
Hi @Gpquinn , I'm from Vari-Lite, who manufacture the FLX range.Of the three consoles you mentioned, FLX S48 is most closely comparable to CS AV40, with FLX "above" both of those.There's a YouTube Playlist of bitesized FLX S training videos here.If you have any specific questions - I'm...
Thanks for the recommendation @almorton ! I'm biased (I work for Vari-Lite), but our FLX & FLX S consoles are definitely worth a look... thousands have been sold every year since 2018, so there's a userbase of well-over 10,000 users (currently mostly outside of America, although that is quickly...
A pesky bug was found in ZerOS 7.14.1 which was affecting a small number of consoles, so we've released ZerOS 7.14.2 to fix this. We recommend everyone updates. There should be no show file compatibility issues (forward or backwards) between 7.14.1 and 7.14.2.Click here to download ZerOS...
We’re excited to announce the availability of Neo 4.1.1, a new software release recommended for all consoles, servers and PCs running Neo software.The update includes over a hundred enhancements to the user experience, including updates to CUE UNDO, improved media playback capabilities in...
We’re excited to announce the availability of ZerOS 7.14.1, a new update for consoles and servers running the ZerOS Operating System.New Features include:Move On Dark now follows "Next" cue jumps.
The Grand Master can now behave as an additional playback
Playbacks can be prevented from...
Glad you’re seeing some progress - I caught up with Maggie earlier and it sounds like she’s trying to find out who originally commissioned your system. If she can’t, she has a couple other options up her sleeve!
I definitely echo @Edward- Z88 comment to reach out directly to Maggie. As a general rule for the future, the Vari-Lite team support all of these legacy brands: Strand, Zero 88, Selecon and Showline. Their contact details are here: https://www.vari-lite.com/global/support/
Hi @PositiveCharge - we have inventory (a LOT of inventory!) of part #7 (PN: 61-600-0232-00). Contact your local Vari-Lite distributor to purchase these.
Neo v4.1 update eliminates the need for universe upgrades in all Neo consoles.
New UI / UX first seen on the Neo X Series coming to all current and legacy Neo Series products
New enhancements for busking in live events (touring, fringe, house of worship, etc.)We've created a brief overview...
We’re excited to announce the availability of ZerOS 7.14, a new update for consoles and servers running the ZerOS Operating System.New software features include:OSC (Open Sound Control)
DMX In now available on FLX & FLX S
RS485 Vision.Net
MIDI Show Control now supports multiple playbacks...
Do you have the models of which luminaires / drivers are being installed? Interact Pro is a software control & data gathering platform, rather than the fixtures themselves. What you're currently asking isn't too dissimilar to, "Can my light be controlled by DMX? It's a Chamsys MQ60".