Recent content by tyler.martin

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    Setting up an ETC echo system to be DMX takes precedence

    Anytime the DMX scene controller detects an input, it should be giving the input priority, however it does mix in an HTP fashion. There is no method of changing the arbitration though.Via the EchoAccess app you should be able to lockout the stations, under the special control tab. There is...
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    EOS 4250 ethernet

    I've never had an external NTP server work well on the EOS consoles. Even with static routes through firewalls. It seems to want to point to a local NTP server only.
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    EOS 4250 ethernet

    I wouldn't spend my money on one. You could probably buy a used Ion for the same price.Eos Classic's are now 2 generations old.It will not run any 3.x software. I believe it can only run up to 2.8? Yes the ethernet ports can connect to a network or Wifi Access Point.I would never hook up...
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    Cyberlight LED

    Disney.They hide them everywhere on the ships, and in the park.
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    LED Pixel Mapping

    Then perhaps look at Madrix, which on a basic licence will control 16 Universes. You can even rent licence keys.
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    ETC Ion Universe 2 Port Not Working

    Sure, it does depend on which office you call, but if you call the main 1-800 number, you'll get techs in Wisconsin.
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    ETC Sensor Rack Dimmer Bypass

    Keep in mind, that ETC will warranty their LED fixtures operating on a D20 module in switched mode.
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    CEM 3 Backplane

    So the CEM3 Backplane stores the config so we can rapidly swap them in an event of a failure. Moving a CEM between racks, will recognize that there is indeed a change in the rack config.There is a spare DMX chip on the CEM3 mainboard that you can try swapping with whichever port isn't working...
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    ETC Ion Universe 2 Port Not Working

    Tech support is all based in Wisconsin. All Tech Support calls go to staff in the Madison area. If the issue isn't currently show critical, it can wait until business hours.So you have an Ion Classic, with 2 Universes of output. Look at the "System Count" of 1024 in the "About" Tab which is...
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    LED Pixel Mapping

    There is a pixel mapping engine included in the ETC Eos family, so if you have the universe count, you could run it there.
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    Light Board, and IT Network issues

    What is the new Ion? IonXE? or another Ion Classic?There are only two fans in Ion Classics. A CPU fan and heatsink, and the Power Supply fan. That being said, if it is an XP console, then there is a hard drive in there as well.It's been a hot minute since I've had an XE open, but I think...
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    Light Board, and IT Network issues

    Yeah, that should have said *most* switches.Indeed there are some brands such as Ubiquiti that claim to be "enterprise grade" but often lack essential enterprise grade features. I use them in our office, but would never deploy one to a customer. Their APs are great though.AV protocols do...
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    help with replacing smartfade controller for basic system

    You could also contact a dealer such as Christie Lites or Production Lighting and see if they could source a Smartlink station for you, which would allow 5 or 10 presets to be recalled.
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    Light Board, and IT Network issues

    Most enterprise grade APs will still be able to detect the BSSID which is an invisible identifier that the radio will always broadcast. Through the webUI of my access points I can see any 802.11 network being broadcast, SSID visible or not.Not entirely. sACN is natively Multicast, which...
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    Upgrading our Strand JTM Dimmers

    Keep in mind any of the MA2 or MA3 products will output Streaming ACN, which the Sensor3 CEM3 will gladly accept as a control signal.Also, the ETC Smartlink line has been discontinued, and replaced with ETC Unison Echo, which will work natively with the CEM3. You can get an EchoAccess...
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