Thelightsguy
Member
Hi all,
Our ETC System has killed itself today, we got hit with a power surge after two transformers blew up in the very early hours of the morning. To top it off it was the closing show of our spring musical!
Our Paradigm is completely toast, it's stuck on the splash screen and the button stations flash every led when we hit a button. Our 2 Sensor + dimmer racks, however, appear to be somewhat ok but not fully functional, no errors on the LCD and we have been able to get output from our console for very very short periods of time. We bypassed the paradigm by taking the power brick out, and that's when we got output back for the first time. However, we lost it about 30 seconds later. We then tried resetting the network switch and that's what got it back again, but yet again we lost it about a min later. We then went on a search for the disconnect switch for the dimmer racks which we eventually located and switched off and back on after about 30 secs. This actually gave us output for about 10 mins until it crapped again. We ran our show using work lights and spots, and it went better than expected still not as great as with actual lighting but the show must go on! We have contacted ETC and will be contacting our dealer tomorrow so they can come to take a look at everything. Anyone here got any idea what might be causing the cycle of gaining/losing output? I am guessing something in the network but it could be a dimmer config issue from the surge. Our school actually approved a full system upgrade two weeks ago, scheduled to happen this summer. But with the system not functioning right now, we may do part of it ASAP! Is there anything in the short term we can do? We have a dance show coming up in a few weeks and rehearsals start on Wednesday! Any help or thoughts are appreciated! Thanks!
Our ETC System has killed itself today, we got hit with a power surge after two transformers blew up in the very early hours of the morning. To top it off it was the closing show of our spring musical!
Our Paradigm is completely toast, it's stuck on the splash screen and the button stations flash every led when we hit a button. Our 2 Sensor + dimmer racks, however, appear to be somewhat ok but not fully functional, no errors on the LCD and we have been able to get output from our console for very very short periods of time. We bypassed the paradigm by taking the power brick out, and that's when we got output back for the first time. However, we lost it about 30 seconds later. We then tried resetting the network switch and that's what got it back again, but yet again we lost it about a min later. We then went on a search for the disconnect switch for the dimmer racks which we eventually located and switched off and back on after about 30 secs. This actually gave us output for about 10 mins until it crapped again. We ran our show using work lights and spots, and it went better than expected still not as great as with actual lighting but the show must go on! We have contacted ETC and will be contacting our dealer tomorrow so they can come to take a look at everything. Anyone here got any idea what might be causing the cycle of gaining/losing output? I am guessing something in the network but it could be a dimmer config issue from the surge. Our school actually approved a full system upgrade two weeks ago, scheduled to happen this summer. But with the system not functioning right now, we may do part of it ASAP! Is there anything in the short term we can do? We have a dance show coming up in a few weeks and rehearsals start on Wednesday! Any help or thoughts are appreciated! Thanks!