1004

I have a Pathway 1004 eDIN Demultiplexer (Rev 2) that either seems defective, or is set up incorrrectly.The problem: In test mode (or normal DMX mode) it drives the output from 0-0.5v instead of 0-10v, I can't seem to get it to go to the full 10v.It's being used to control 0-10v electronic...