We have been a supplier of Procell batteries (Duracell professional alkalines) to the pro audio industry for a number of years.
Last month, the acqusition of Duracell by Proctor and Gamble was completed, and p&g has been unable to fill customer orders in a timely manner since they took over distribution. We have not received shipments in over a month and our shelves are bare. P&G does not give us valid ship dates or followup information and they appear to be a long way off from achieving the customer service standards that Duracell established when they were owned by Gillette.
We are considering switching to the Energizer Industrial alkalines, and since the majority of our customers use these batteries for wireless microphones, i am anxious to learn how this community compares the two in wireless mic applications.
I apologize if this posting appears to be too commercial in nature, but the health of our company and our ongoing ability to serve a loyal, long time, customer base is in jeopardy.
We would appreciate your input.
If you would prefer to offer your input outside of this forum, i would appreciate your contacting me at [email protected]
Last month, the acqusition of Duracell by Proctor and Gamble was completed, and p&g has been unable to fill customer orders in a timely manner since they took over distribution. We have not received shipments in over a month and our shelves are bare. P&G does not give us valid ship dates or followup information and they appear to be a long way off from achieving the customer service standards that Duracell established when they were owned by Gillette.
We are considering switching to the Energizer Industrial alkalines, and since the majority of our customers use these batteries for wireless microphones, i am anxious to learn how this community compares the two in wireless mic applications.
I apologize if this posting appears to be too commercial in nature, but the health of our company and our ongoing ability to serve a loyal, long time, customer base is in jeopardy.
We would appreciate your input.
If you would prefer to offer your input outside of this forum, i would appreciate your contacting me at [email protected]