Got a call yesterday and the customer said she needed some "kliegl" lights. It took about 10 minutes to figure out what she wanted, because she wouldn't answer my questions directly (indoors or outdoors, what do you want to light up, etc.). She just kept asking for "the same kliegl lights we got from you last year." The other odd thing is she wouldn't identify herself, the venue, or any other info about the event. So I finally dragged it out of her that she wanted an outdoor searchlight, which we don't rent. Being in business would be a lot more fun if I didn't have to have customers.