The above Ad will no longer appear after you Sign Up for Free!

Chauvet Slim par pro

Discussion in 'Lighting and Electrics' started by thompsor, Apr 23, 2019.

  1. thompsor

    thompsor Member

    Messages:
    12
    Likes Received:
    8
    Location:
    Scottsbluff, NE
    7 of my slimpar pros are not transmitting a dmx signal. (Other instruments are working fine on the ion)
    Would anyone happen to know how to fix this without having to send the instruments back to the manufacturer? greatly appreciated.
     
    RonHebbard likes this.
  2. microstar

    microstar Well-Known Member

    Messages:
    731
    Likes Received:
    388
    Occupation:
    Lighting/Sound/Video installation/repair
    Location:
    Lawton, OK
    Not sure what "transmitting " a DMX signal means in relationship to a fixture which normally "receives" DMX from a transmitter (console).
    Are you saying that your fixtures do not pass the DMX thru to the next fixture in the signal chain? Or do you mean they are not receiving DMX?
    Have you plugged each fixture individually into your console with a known good DMX cable to eliminate other factors?
     
    RonHebbard and Crisp image like this.
  3. thompsor

    thompsor Member

    Messages:
    12
    Likes Received:
    8
    Location:
    Scottsbluff, NE
    "Receiving" Its a hardware issue I'm sure, but I was hoping someone might have figured out some sort of bypass or something.
     
  4. coldnorth57

    coldnorth57 Active Member

    Messages:
    418
    Likes Received:
    56
    Location:
    Prince George BC Canada
    can you explain clearly how you have them set with the lighting console and what are the address set to. also how are the fixtures not responding?
     
    RonHebbard likes this.
  5. lonasindi

    lonasindi Member

    Messages:
    6
    Likes Received:
    10
    Location:
    Chicago
    If you've performed methodical troubleshooting and determined that the fixtures are indeed totally unresponsive to DMX, then moving forward your options are to replace parts.

    Methodical troubleshooting, in this case, means pulling the fixtures down and, using a known-good DMX cable, plugging each one directly into your console and checking functionality. It'd be pretty wild for seven of them to fail all at once, so my suspicion is you have one bad fixture or cable.
     
  6. thompsor

    thompsor Member

    Messages:
    12
    Likes Received:
    8
    Location:
    Scottsbluff, NE
    I've pulled them all and ran a good dmx cable to the board and nothing. They went down 4 on the first day then the following week three more went.
     
    RonHebbard likes this.
  7. Michael K

    Michael K Active Member

    Messages:
    99
    Likes Received:
    58
    Occupation:
    Engineering Student
    Location:
    San Jose, CA
    Maybe a little obvious, but have you tried calling customer service? They're there for you, and should be able to provide you with more detailed things to try out/test to help isolate your problem.
     
    RonHebbard likes this.
  8. RonHebbard

    RonHebbard Well-Known Member Premium Member

    Messages:
    3,165
    Likes Received:
    1,535
    Location:
    Burlington, Ontario, Canada
    @thompsor Running down a list of dumb queries; they've all got:
    - Power.
    - The correct voltage.
    - Real power, not from a dimmer parked at full.
    - A suitable ambient temperature.
    - Not overheated by surrounding air.
    - If they have internal fans, are they running and moving air?
    - All interior and exterior access covers are tightly closed and latched.
    @Ford
    @GreyWyvern
    @derekleffew
    @TimMc
    @JD
    Care to join the party?
    EDIT: Added one more dumb point to ponder.
    Toodleoo!
    Ron Hebbard
     
    Last edited: Apr 25, 2019
    Amiers likes this.
  9. Amiers

    Amiers Renting to Corporate One Fixture at a Time.

    Messages:
    3,096
    Likes Received:
    1,159
    Occupation:
    Lighting Floor Tech
    Location:
    Phoenix, Az
    Power outages can dunk fixtures pretty easily if happened multiple times.

    Also did you have constant power for them or did you run them off your dimmers.
     
    RonHebbard likes this.
  10. JD

    JD Well-Known Member

    Messages:
    4,137
    Likes Received:
    1,455
    Location:
    North Wales PA
    Not impossible that it was a bad run of units. I would defiantly call customer service.
     
    RonHebbard likes this.
  11. John Scrip

    John Scrip Member

    Messages:
    31
    Likes Received:
    35
    Location:
    Chicago area
    I just (literally, just this afternoon) sent a fixture in that, when plugged into a chain of other instruments, would screw up the whole chain no matter where it was *in* that chain. So you probably need to find the bad instrument. But yeah, if you've already gone through the troubleshooting process, perhaps you got a bunch of units made at 4:50 on a Friday.
     
    RonHebbard likes this.
  12. Lynnchesque

    Lynnchesque Member

    Messages:
    36
    Likes Received:
    45
    Occupation:
    Up-Rigger
    Location:
    Fresno, CA
    I, in recent memory, had an issue that took out half my rig; and sent me searching for the bad dmx cable. Turned out that wi-fly was turned on on one of my fixtures and was thus interfering with signal transmission. Looks like the slim par pro has d-fi, perhaps it got turned on by mistake?
     
    Amiers and RonHebbard like this.
  13. Amiers

    Amiers Renting to Corporate One Fixture at a Time.

    Messages:
    3,096
    Likes Received:
    1,159
    Occupation:
    Lighting Floor Tech
    Location:
    Phoenix, Az
    Master/Slave will do that on these fixtures too.
     
    Lynnchesque and RonHebbard like this.
  14. Pie4Weebl

    Pie4Weebl Well-Known Member Fight Leukemia

    Messages:
    2,462
    Likes Received:
    359
    Location:
    New York City
    Check your modes! A fixture in standalone can mess everything up.
     
    RonHebbard likes this.
  15. JerseyMatt

    JerseyMatt Member

    Messages:
    45
    Likes Received:
    12
    Location:
    KS
    I have one that just went out as well (SlimPAR64). It just decided that it needed to be full on, and refuses to respond to the console. When it is plugged in, it actually also messes with the fixture directly upstream of it in the chain, causing it to not respond either. It is in 4CH DMX mode, and when the cable is plugged in, the little dot blinks indicating it is receiving the DMX signal. Don't know what its deal is.
     
    RonHebbard likes this.
  16. Allan

    Allan Member

    Messages:
    23
    Likes Received:
    8
    Location:
    South Florida
    Hi Thompsor,

    Please contact our Customer Service team to help troubleshoot your SlimPAR Pro fixtures. We are available M-F from 9-5PM. The number is (800) 762-1084 and we are happy to help you!
     
    thompsor and RonHebbard like this.

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice