Are you having the issue where the cable starts to short out at the connector
when it get's tugged on or, in extreme cases, just nudged the wrong way? This is a common problem with every Countryman element
I've ever used. They tend to strip the leads back too far inside the connector
, and because their strain relief
is so shabby (shrink tubing?!), as it gets used and softens up, the connections inside tend to short out.
If you send
it back to Countryman, they'll fix them, but try to bill you $50 for it. Since I've had it happen on nearly every single element
of theirs I've used--as have a number of other engineers I know--and even had it happen a second time on elements they've repaired, I'd encourage you to insist they acknowlege it as a warranty issue and repair it gratis. They won't change how they wire
these things and bilk customers for repairs because of their poor workmanship unless we stand up to them. I was starting to fight my way up the chain of command with their customer service and engineering department when I'd been through a few hundred dollars in repairs on a major national tour using over two dozen B6 elements (not counting our stock
of spares), but Carl (Countryman, the head engineer/namesake) never returned my calls before the tour closed, so it became a moot point
on that particular case. It's on my list of things to follow up on, but since I'm not actively using the elements anymore, it's unfortunately fallen down my current
list of priorities.
I specifically will not spec Countryman elements in my own designs for this very reason, and only begrudingly use them when the choice is not mine.