At our non-profit theatre, I am very often the crew chief for the larger shows. My crew is limited to first-time techs and people who didn't make it in the show and just want to hang out backstage. I have to take who I am given, I can't pick and choose and I can't kick someone out without a dang good reason. I am having a hard time getting things done without sounding like a b*itch. I try to be strict but not rude, but I just can't get anything done. When I enforce the most basic rules such as no talking backstage during a show, or pay attention to whats going on onstage during a show, they act like I'm being unreasonable. When I have let them know in no uncertain terms that I mean business, things have gotten done, but my crew hated me. I am not the b*tchy type at all, nor do I want to be. Any advice on how to get my crew to work with me and not against me? Help!!