We've recently begun noticing a flash from our front wash lighting when in any of our standard wash presets/shortcuts. Typically these hold the fixtures at around 30-50% and the accompanying flashes of light are about the length of half a second. We noticed tonight that it's just the front wash, the house and work lights aren't affected, though they are off when this occurs.
While watching the CEM display it did flash "Frequency Error" when one of the flashes occurred, leading me to believe that it might be related. We've also had a lot of A19 failures recently, which may only be coincidental to the other issue.
All the manual says about this error is that the mains power has a frequency issue. I'm planning on putting in a work order to have our electricians come check our building transformer, but also probably going to call ETC helpline in the morning. I wanted to also get the board's thoughts if you'd be so kind.
It's odd to me that it's only the front wash (and all of the lights in the wash seem to be similarly affected), but maybe it only occurs when it's under significant loading? I'll try turning everything on tomorrow and see if the house/work lights behave the same. I watched the dimmer signal on a few of the affected lights at the rack and it showed no change from the preset that should be on, so I'm reasonably convinced it's not a DMX issue, even though it only seems to be messing with a particular wash.
Another issue that I just remembered is that we had one dimmer channel sticking on full recently even though the rack showed no signal. I chalked it up to a dying dimmer and turned off the breaker for now, but I wanted to include all the symptoms.
While watching the CEM display it did flash "Frequency Error" when one of the flashes occurred, leading me to believe that it might be related. We've also had a lot of A19 failures recently, which may only be coincidental to the other issue.
All the manual says about this error is that the mains power has a frequency issue. I'm planning on putting in a work order to have our electricians come check our building transformer, but also probably going to call ETC helpline in the morning. I wanted to also get the board's thoughts if you'd be so kind.
It's odd to me that it's only the front wash (and all of the lights in the wash seem to be similarly affected), but maybe it only occurs when it's under significant loading? I'll try turning everything on tomorrow and see if the house/work lights behave the same. I watched the dimmer signal on a few of the affected lights at the rack and it showed no change from the preset that should be on, so I'm reasonably convinced it's not a DMX issue, even though it only seems to be messing with a particular wash.
Another issue that I just remembered is that we had one dimmer channel sticking on full recently even though the rack showed no signal. I chalked it up to a dying dimmer and turned off the breaker for now, but I wanted to include all the symptoms.