Hi everyone!

sclausenETC

Active Member
Joined
Aug 14, 2007
Location
Holzkirchen, Germany
Hi all -

I'm Sarah - Controls Product Manager for ETC. I can answer your Congo, Congo jr, SmartFade ML, SmartFade, Express, Expression/Insight, Emphasis and Obsession (sortof) programming questions. If your stage is unexpectedly dark and you have a show to put on, please contact ETC technical services directly - we are here to help!

For technical support in the Americas, please call 608/831-4116, or toll-free in the U.S. at 800/688-4116.
For technical support in Europe, please call (+44) 20 8896 1000.
For technical support in Germany, please call (+49) 8024 4700-0
For technical support in Asia, please call (+852) 2799 1220.

You can also find me at the ETC Community Forums (www.etcconnect.com/community) and on the LightNetwork, and at many tradeshows around the globe.

Thanks!

Sarah

Sarah Clausen
Controls Product Manager
ETC, Inc.
 

derekleffew

Resident Curmudgeon
Senior Team
Premium Member
Joined
Aug 21, 2007
Location
Las Vegas, NV, USA
Welcome Sarah!
Finally, an alternative to STEVETERRY!;)

Any particular reason you didn't mention EOS and ION in your post? And please tell us YOU weren't responsible for the (hopefully every one of them is dead and buried) original MicroVision with the round, silver, unlabeled buttons. I've loved every ETC product since the Idea, except that one!
 

Van

CBMod
CB Mods
Premium Member
Joined
Jul 27, 2006
Location
Portland, Or.
Welcome Aboard Sarah. Please, pardon Derek, he doesn't live in the "Real World" and often gets excited easily.:twisted:

Happy to have you aboard!
 

derekleffew

Resident Curmudgeon
Senior Team
Premium Member
Joined
Aug 21, 2007
Location
Las Vegas, NV, USA
...Please, pardon Derek, he doesn't live in the "Real World" and often gets excited easily.:twisted:...
Can I show Sarah my desklamp now? Can I? Can I? (I think I know where to get a broken ExpressionI, but I'm not sure how to make a lamp out of that!)
 

gafftaper

Senior Team
Senior Team
Fight Leukemia
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Jan 2, 2006
Location
Seattle, WA
Welcome to the Booth Sarah. It isn't always this silly around here... just most of the time. We really appreciate having people from the manufacturers around. Thanks for your help!


Can I show Sarah my desklamp now? Can I? Can I? (I think I know where to get a broken ExpressionI, but I'm not sure how to make a lamp out of that!)
What about an Expression I Coffee Table?
 

gafftaper

Senior Team
Senior Team
Fight Leukemia
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Location
Seattle, WA
Now that would be tacky. Even I have some standards! Perhaps it would be best if I just sent it to Sarah to fix it?
No you encase the console in something like Lucite inside the table. It could be very cool and classy. A perfect table for that lamp to sit on.
 

sclausenETC

Active Member
Joined
Aug 14, 2007
Location
Holzkirchen, Germany
Hi guys -

Nice lamp! ;-)

I don't actually manage the Eos and Ion products right now - my brain would explode. :) Anne Valentino is the Product Manager for all things Eos/Ion. I can do my best to answer your questions on those products as well, but I may have to do a little research first.

(And MicroVision was before my time at ETC, so I take no responsibility for those round keys.)

Thanks!

Sarah