If you are shopping the net do give Bill a call he's been a good supporter of Control Booth for a couple years now and deserves a few of our dollars.
Well, it depends on how you look at it. I ordered a handful of lights from BMI not that long ago, and the price of their S4 Leko's were $289.60, as compared to $268.99 at Premier Lighting. My local shop gave me a quote that was the same as Premier's. At BMI, however, the fixture comes with a lamp (take your pick between 575 or 750 watt), a megaclamp, and a safety cable. I think that this is a better deal. I think the $21 difference is worth a lamp, a cable, and a clamp (about a $30 value - lamp $15+, cable $2.50+, clamp $10+).
Deals yes, customer service..not so much.
Also don't miss their scratch and dent clearance stuff. They do special educational pricing but you have to call and speak to the right person to get it.I agree about Musicians Friend, as well as www.pssl.com. The best part of musicians friend is their "Stupid Deal of the Day". It updates daily and has one piece of gear for about 50% off of their normal cost. Yesterday thay had AKG mic's, today it is a bass guitar. Just check out www.musiciansfriend.com/stupid .
Which is the perfect solution to the problems that do happen at times. Well done for them and an earned customer in service and support as opposed to problems and wasted time as also happens at times. Good company as noted above, amongst many good companies.Yes, they did make a mistake....everyone does....but they really wanted to fix it. I will be back!