Deals yes, customer service..not so much.
I agree about Musicians Friend, as well as www.pssl.com. The best part of musicians friend is their "Stupid Deal of the Day". It updates daily and has one piece of gear for about 50% off of their normal cost. Yesterday thay had AKG mic's, today it is a bass guitar. Just check out www.musiciansfriend.com/stupid .
Yes, they did make a mistake....everyone does....but they really wanted to fix it. I will be back!