I don't believe we've covered this topic before, but it's something that came up today at my internship. I'm sure you've all had interesting/troubling/humorous interactions with those stubborn/dim-witted/know-it-all patrons, care to share some stories? (Is this too vague? I may need to clarify tomorrow.) Example: Patrons that claim to have been season subscribers for 10 years longer than your theatre company has been around.