Where do you go when something goes wrong? #1. Your local vendor, preferably the one who sold you the equipment, and one with whom you've built a relationship, the kind of relationship where he'll give you a loaner or demo product while yours is being repaired. See Dealers for Supplies & Equipment. #2. The manufacturer. Much of the same as above applies, but it helps to be a high volume or high profile client. #3. For discontinued and obsolete equipment, it gets a little tougher, and likely you'll need to go to a specialty vendor. Lighting: Century Lighting Service, Inc. 18-02 River Road Fair Lawn, NJ 07410-1201 Phone (201) 791-7001; Fax (201) 791-3167 Contact: Sal Maratta & Joel Epstein E-Mail: [email protected] (CB member [user]salvee[/user]); [email protected] Specializing in old and obsolete dimming equipment to current equipment. Field service coverage of the Eastern United States. Strand and Century. DimmerDotCom / Emlight Maurice Garcia E-Mail: [email protected] CB member: DimmerDotCom Primarily servicing and upgrading Strand, EDI, and Electro Controls systems. Dimmer Performance Electronics Owner: Horst Emmert 326 Sherwood Drive Paramus, NJ 07652 Tel.# (201) 262-7299 Fax# (201) 262-0444 Kliegl Bros. EDI Service and Repair Alan Child Phone 503-781-7361 [email protected] Electronics Diversified, Inc. equipment Lite-Trol Service Steve Short, [email protected] 485 West John St. Hicksville, NY 11801 1-800-LITE-TRO (548-3876) Fax 516-681-7288 All brands of dimmers and control. LightParts Robert Mokry or Don Pugh 2507 West Howard Lane Austin, Texas USA 78728 512.873.7106 512.727.2885 Parts and service for most brands of automated fixtures. Luella lighting CB member: DrBear Toll Free (Canada): Ph/Fx 1-866-898-1597 Regular: Ph/Fx 1-604-898-1597 E-Mail: [email protected] Serving Western Canada Marty's Theatrical Maintenance E-Mail: [email protected] Phone: 661-264-2861 • Fax 661-264-2894 Located in Lancaster, CA, but available to travel "Specializing in Colortran, MACRO and NSI products." Parlights, Inc. Theatrical Lighting and Rigging One Wormans Mill Court, Suite #7 Frederick, MD 21701 Phone: (301) 698-9242 Fax: (301) 846-0369 Email: [email protected] EDI, Strand, and others Special Lighting Solutions Jack Schmidt phone (712) 326-9246 E-Mail: [email protected] Training and repair of followspots, primarily Strong Audio Equipment: Projection/AV: Disclaimer: Inclusion in this post is purely for informative purposes and does not constitute endorsement or recommendation by ControlBooth.