Hi kib0913,
There are several things that could be happening to cause you to not have control over these fixtures. The first issue to overcome is patching the fixtures. I suspect by your statement
... They are not listed in the menu on the board. ...
that when you had control of them before you had created a user personality for that
fixture type. In the most recent
release of SmartFade ML software (v. 3.0.0) the
fixture library changed to allow each user to import the personalities that they needed from the Fixtures Personality Library. Personality Library version 6.6.5 includes a basic and advanced mode personality for Chauvet Intimidator Spot 250. (Attached is the
fader and control command mapping used in v. 6.6.5)
View attachment Chauvet Intimidator Spot 250 v6.6.5.pdf
Depending on your
current software version, you may be able to import that
fixture from the personality library to your new show, patch the
fixture, and control them. If you had used a user personality, you should be able to select that personality again when patching your devices. Because the process for patching can be lengthy to explain on a forum, I would recommend that you refer to the
SmartFade ML manual as well as the
video tutorials for a step-by-step process.
If you have them patched in the
console, but are still not able to control them, the next step I would suggest that you verify the
address of the
fixture against the
address used in your patch. Each
fixture should match the
address you provided to the
console when patching. If they do not, you will either need to change the
fixture address to match the
console, or change the
console's patch to match your
fixture's
address.
If your patch is correct, but you still can't control the lights, your next step would be to verify your data path and make sure that
DMX is getting from the
console to your fixtures. At the same time that you are doing that, you can also verify that the fixtures are powered on properly and believe that they should be working correctly.
Additionally,
ETC Technical Support is free to
call at 800-688-4116, where you can speak with a technician who can help walk you through any of these processes. Unless it is a show critical emergency, we do ask that you
call on Monday - Friday between 8am - 5pm Central Time when the technical support team will be in the office to better assist you.