Thefoxygranpa
Active Member
Thank you all for all the replies!
Yesterday I had a guy who I bought this system from come down and take a look. This was his third time coming to my theatre, yet he said he could never hear the sound I was describing.
This time however he actually got up on the ladder and took a closer listen, and alas he heard my noise! The reason he didn't hear before is because it was upwards of 17kHz and his quick listen in my room didn't catch the noise. We tried a power conditioner until we finally ruled out that it was a power issue.
Now as for why they didn't catch that while it was in the shop....well I can guess that those techs have lost hearing at that range . My dealer personally called the shop and told them it was a bad amp, and they should put a frequency measure..er[whats the term for this?!] up to the speaker.
Well, thanks all for the replies....hopefully I'll have a working speaker before the end of the month
Yesterday I had a guy who I bought this system from come down and take a look. This was his third time coming to my theatre, yet he said he could never hear the sound I was describing.
This time however he actually got up on the ladder and took a closer listen, and alas he heard my noise! The reason he didn't hear before is because it was upwards of 17kHz and his quick listen in my room didn't catch the noise. We tried a power conditioner until we finally ruled out that it was a power issue.
Now as for why they didn't catch that while it was in the shop....well I can guess that those techs have lost hearing at that range . My dealer personally called the shop and told them it was a bad amp, and they should put a frequency measure..er[whats the term for this?!] up to the speaker.
Well, thanks all for the replies....hopefully I'll have a working speaker before the end of the month