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Strand 300 user account passwords

Discussion in 'Lighting and Electrics' started by BenjaminD, Mar 19, 2006.

  1. BenjaminD

    BenjaminD Member

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    Location:
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    Recently I took over the lighting system for my highschool auditorium and we have a Strand 300 console. The password for a relatively restricted account was taped to the wall, but I can't access any of the settings, set up submasters, remap the sliders, or anything much beyond recording cues and macros. The person that set the system up apparently left the district 6 or 7 years ago, so I have no way to access the console's admin acccount. Does anyone know how I could recover the admin password?

    Thanks,

    Ben
     
  2. Footer

    Footer Senior Team Senior Team Premium Member

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    i know how to change it with knowing the password... but i have no clue how to get into it w/o the admin password... call strand... they should be able to get it unlocked for you
     
  3. BenjaminD

    BenjaminD Member

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    Okay, thanks, I'll try that. I hope it's an easy enough procedure that I can write it down though, because we have no working communications on the booth...
     
  4. soundop

    soundop Active Member

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    i hate strand lighting so much
     
  5. bdesmond

    bdesmond Active Member

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    Not that hard to deal with. If you start hitting F8 about the time that the board starts up, you'll eventually get yes/no prompts for everything in the config. Hit Y until you get to one that's called I think go, or start, something along that line. That will dump you at a C prompt. You need to locate teh user file for the admin user (it's admin.usr or admin.pwd I think). Do a dir admin*.* if your admin user is called admin (or else sub in whatever's appropriate). You can then do an edit admin.usr or whatever the file's called and change the password. Just reboot the board and you'll be good.
     
  6. bdesmond

    bdesmond Active Member

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    That's a pretty strong statement with no reason to go with it...
     
  7. koncept

    koncept Active Member

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    follow what bdesmond is talking about. i don't remember if they store it like that or in a generic user file.

    secondly soundop, i'd like to know a reason. i have worked with many strand products and have never been let down with any of them.
     
  8. bdesmond

    bdesmond Active Member

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    It's one file per user - I remember that much. It's probably documented in the network software pdf or section of the guide on their site come to think of it.
     
  9. BenjaminD

    BenjaminD Member

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    Thank you very, very, very much! I'll try this as soon as I get off spring break.

    Thanks again,

    Ben
     
  10. soundop

    soundop Active Member

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    ok the reason is-my old schools strand lighting oard reset itslef during a show and we had to take an early intermission that lasted a 1/2 hour to repatch, and i dont like how thin their sliders are
     
  11. Footer

    Footer Senior Team Senior Team Premium Member

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    no backup disk?... and i have never seen a strand just "reset"
     
  12. koncept

    koncept Active Member

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    i have seen our board lock up, but that was due to a someother issue. Strand was able to walk us through how to fix it. It happened once while changing house hang, we did loose a couple cues and subs but that is not a big deal. definately backup everything especialy if it is durring a show.
     

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