One result of my recent repair adventure [http://www.controlbooth.com/forums/lighting/11567-bad-phone-call-light-board-wont-turn.html] was I found out that Strand has had 24/7 tech support available for about a year. I've advised them that they need to update the support page of their website as it doesn't show the correct phone number to call.
If you call 1-800-4STRAND after 5pm PST there is an emergency field service option. Your call will be forwarded to a answering service who will contact an on call technician and they will return your call.
If you call 1-800-4STRAND after 5pm PST there is an emergency field service option. Your call will be forwarded to a answering service who will contact an on call technician and they will return your call.
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