All of the downloads are on their website. Here is the shortcut:
Had my hands on the software a few weeks ago, and it looks like a huge step forward, interested to hear what others have to say.All of the downloads are on their website. Here is the shortcut:
OLE is there, along with console, users guides, etc.
I have been playing with the Beta has it has developed over the last 6months, and to say this is a "quantum leap" over the old version gives you an idea of the changes.
OK - I could be Strand biased, but I really do think this is a killer control option now. The old candy coloured one was just embarrasing as a replacement for the 500. This is now a real solution, and I look forward to reading the debates in the forums as everyone starts to play with it.
I'm actually torn on that one. I'm getting my training on the new console on Tuesday. Should I upgrade the software on Monday? If I do will the trainer know the new software? Should I sit there and get trained on software that I'm about to upgrade? It's an interesting question. I think I better wait and hope the trainer shows up and pops in a key with the new software on it before we start.Well, I guess we know where gafftaper is going, once he reads this.
GREAT Idea. Thanks Derek.Don't count on that. Download the software and have it ready and if your trainer doesn't know it, both of you can learn it together. When reps of <an un-named mfg.> came to my venue to do training on the <deleted>, I asked them if they had brought version <x.x>, recently released. They looked at each other and said "Well, we talked about it..." At which point I produced a floppy.
OK - to correct the fopar, newbie post is here:
We covered how to program a sub, cue, and turn a light on in the first 15 minutes. But that was where his knowledge seemed to end. We video taped the session so that I could break down all the information and then cut my own video series... uh not any more. The camera man later said, "I got a lot of great shots of you looking at the help screen".
How very British! Didn't know the newest Palette/Classic Palette had any British origins, or that "new Strand" even pertained to the European/Asain/non-US markets. Next you're gonna tell me there's a button/color palette labeled "Open White"?
No but there is actually DBO-a and DBO-b which is interesting. From what I've read in the help file... one can be momentary while the other is constant.
I hope you got a hold of Bobby Harrel's number. He is truly the person to go to for any type of strand support. He did my training on the 500 series years back, and he knows his stuff and how to teach it. Ask for him when you are negotiating a strand install, he does on site "turn on" training all the time.Well I had my training. It was five hours of my life I'll never get back. The guy was a hardware guy with little knowledge of the console itself or the ideas behind the Horizon based software. He did upgrade me to the new software and it is pretty cool. He knew everything about the network but didn't know anything about the console or software. It wasn't just a matter of being new to the software, he didn't know what the DBO button did (the help feature revealed DBO means Dead Black Out).A well placed complaint e-mail to a friend of Derek's got me in touch with the head software guru who felt so bad he gave me his home phone number. So I think things are going to improve a little.
In searching the Strand site for contact information to complain I found this statement which really had me laughing. "Strand Lighting has a proven record of support that others seek to emulate and which ensures that customers can invest with confidence. When you needs us, our highly trained product specialists are here to assist you."
Hey Steve Terry, I hear "others seek to emulate" Strand. Do you have a guy you send out to train customers on new systems who doesn't know what the buttons on the console do, what a blocking cue is, or the basic concepts behind how the console handles intelligent gear? I had five hours of training, half of which were spent reading the help screen with my trainer. I hear it's something you might want to "emulate".
Yep, Bobby Harrel's the guy that I'm now in touch with who even gave me his home phone #.I hope you got a hold of Bobby Harrel's number. He is truly the person to go to for any type of strand support. He did my training on the 500 series years back, and he knows his stuff and how to teach it. Ask for him when you are negotiating a strand install, he does on site "turn on" training all the time.