Alright, I am sure everybody is wondering why the site has been down a lot lately.
Two reasons:
1) Hard drive failed. This is a report from the hosts support site:
Two reasons:
1) Hard drive failed. This is a report from the hosts support site:
2) Network at the data center was down. This is a report from the hosts support site:02/21/2004 1521 CST: The hard drive on server PEGASUS has failed. The hard drive is currently being replaced. Accounts will be restored from backup as soon as possible. More information will be posted here as it arrives. Please do not open a ticket on this issue. We are doing everything possible to get your site up as quickly as possible. We are very sorry for this unfortunate hardware failure.
02/21/2004 1759 CST: Restoring accounts from latest full backup.
02/22/2004 0545 CST: 100% of accounts have been restored.
02/28/04 1600 CST: We are currently experiencing problems with our upstream transport provider. We are working on the issue and hope it have it resolved ASAP. At the moment there is no ETA. Please bear with us as we work with the telco to resolve this problem.
02/29/04 1746 CST: Latest update we have is that CTSI is enroute with a GIG-E test kit, and replacement card(s) for their equipment. No further information is available at this time. When we have such information, we will make it available to you.
02/29/04 1807 CST: Circuit is up but not for good. It came back up by itself without anything getting repaired by CTSI--just like it did last night. It is being taken down for testing by CTSI shortly tonight. Hopefully they will finally get to the bottom of this and fix the stability and packet loss on their equipment once and for all.
02/29/04 1816 CST: CTSI is taking down the circuit completely for testing tonight, rather than to have this ongoing until a new fiber is installed. This is a nightmare for us as well, as we feel all of your pain and stress because of an incompetent telco cannot seem to quickly fix their equipment once and for all. As you can imagine this is not easy for us either.