DMxLR
Member
Heree in a Church facility I am working inwe have 4 Chauvet Q-Spot300's mounted on the floor, and as of late they have taken it upon themselves to reset every time the lamp is struck and continue to reset until I have to force shut them down and re-boot the fixtures. I was able to alter the settings on the units so that they will not take Reset Command from DMX but that has not actually taken effect as the same problem is still occuring. I talked to the Chauvet support team but all they could suggest was to buy a new unit from them, I asked if this was a common problem to which they quickly responded that they were sure that I could have avoided this by reporting this during the warranty term of the fixtures. I am at a loss as to what to do here so any help short of why sledgehammer theroy woudl be greatly appreciated.