Hey CB,
So basically my school's express 24/48 does something like this, after about a minute of being on it will highlight all of the channels very quick and keep doing this. Basically as if you Hit Chan 1 and than keep hitting the right arrow key.
Any ideas on how to fix this?
Thanks,
Scott
Hi Scott,
The most common cause of this is either a stuck key or something plugged into the wrong port such as a DMX line in the RFU port.
I would first try unplugging all cables except for the power and monitor. See if the problem continues. If not, carefully make sure that each cable you are reconnecting is going to the correct port.
If it does continue after unplugging everything, try a power cycle. If it still happens, your console may need to be repaired.
You can call us at 800-688-4116 and we can troubleshoot further with you as well or help start the repair process.
Chasing through channel numbers in Live or menu items in Setup is a great indication of the RFU and ETCLink cables being swapped where plugged into the console. Happens a lot after tech rehearsal and moving the console. They both have 6 pin plugs, unfortunately.
Yes, track pad repairs must come back to us. The biggest issue with the pads is accidental damage from something being dropped on them or from using an ink pen on a piece of paper sitting right on top of the pad. Creasing the pad through one of these actions causes them to make continual contact.
David
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