GoxBoxSocks
Member
Having a weird issue with one of our Ions. It just started to randomly input values / commands and ignore others. I can see that a channel is put in the command line but then the last digit will be cleared as if someone hit backspace. Sometimes the command line is completed without hitting [enter] or any other terminating command. It's gone to blind on its own, the group key stopped responding for a while, and the [go to cue] time seems to have doubled.
This happens on the main console as well as our RVI. It was bad for awhile, then settled down, started acting up again, then no problems.
We're going to check all of our network and gateway connections and replace our RVI keyboard. We're also looking at our wireless networks in both spaces (which are in the same building) to see if there's some overlap, but that seems unlikely.
Any other thoughts on troubleshooting steps to take or anyone have a similar problem? Thanks!
This happens on the main console as well as our RVI. It was bad for awhile, then settled down, started acting up again, then no problems.
We're going to check all of our network and gateway connections and replace our RVI keyboard. We're also looking at our wireless networks in both spaces (which are in the same building) to see if there's some overlap, but that seems unlikely.
Any other thoughts on troubleshooting steps to take or anyone have a similar problem? Thanks!