New update:
I think my problem is a hardware issue because I tried using the other C/D fader and that set works perfectly fine. It goes to a full black out. My problem is half solved. At some point I will see if the school will send in the small board the faders are attached to and get it...
So today I called the company tech support for the maker of the board. They also have not heard of this before. The guy sounded like he knew what he was talking about. Not just reading off of a script or something. He gave me some options to try such as checking the entire system for a device...
I am the lighting technician at a school but was not taught by anyone how to use the board and I have a problem with cues. I use a leviton innovator 48/96. I will record a cue that is let's say, full wash out. Then followed by a blackout. When I go from full to black out the lights stay on at...