I have tried this and no luck. The company is finally working with me after I launched a BBB complaint. They can't figure out the issue either. They claim their shipment of product is far different than what they usually get (4 channel units vs. 7 or 13). I have gone through all my steps...
Yeah, it's a little odd that my "New" fixtures have DIPS whereas the NEWer ones on the website have a control panel. I have tried the 13-channel (and 7-channel) parameters with no luck.Thanks,
Greg
I just received 2 New 115-Crossfire fixtures by StageApe from Cheaplights.com (LED Effects @StageApe.com). I know, I know, but they were cheap. The insructions that came with the fixtures are horrible and of course no one at Cheaplights can help. Additionally, the instuctions don't seem to match...