Recently I came across an ultimate converter for cheap and decided to pick it up, I've had several cases where having one would have made a show much easier. After getting it I decided to see what the latest firmware offering for the device was, since the manual had an upgrade procedure. I found nothing helpful on their website, nor did I expect to with it being a discontinued product. I decided to email the support team and didn't get much further there either. They couldn't tell me what the latest released firmware revision was, if any firmware updates had ever been released, or where to find the appropriate firmware/software package. They also assumed that this was a networked device for half of the interaction and that pathport manager would update it (despite it only having communication via rs232 serial). At one point they had also thought I was trying to update a Cognito console for some unknown reason. Anyway... small rant over. I certainly enjoy the Pathway family of products and have had no problems with anything from them in the past, but this was... interesting.
Does anyone happen to know anything about this firmware situation?
Thanks,
Gage
Does anyone happen to know anything about this firmware situation?
Thanks,
Gage