Recent content by mckeetech

I've got several auditoriums that I manage that have purchased Ovation Reve e3 fixtures recently. In most, they've been fantastic, but in the first space we installed them, we've been chasing issues.They were a very early batch. Had dimmer curve issues, which was fixed with a firmware...

Just to chime in - not sure if your problem was resolved or not.I had the same problem with a very early batch of e3 fixtures. Reached out to Chauvet support and they confirmed it was a known firmware bug. They sent over an updated firmware file and that fixed all of my fixtures.It...

Thanks for all the help everyone! I did reach out to Maggie and she's been very responsive.As I was kind of anticipating, they're reluctant to share this software with me as I'm not trained/certified in Vision.Net. I was hoping that since it's such an old system, that wouldn't be the case...

Thanks Edward, will do! Like I said, this was around the time Strand filed bankruptcy and I was having a tough time even finding a good way to get in contact with a relevant department.

Hello!I'm the tech director at a few schools in my area, and one of them has an older Vision.Net house light control system. Since I took over the space, we've made a few changes to the house lights and work lights, however I have no way to update those presets in the Vision.Net system. I've...