I've got several auditoriums that I manage that have purchased Ovation Reve e3 fixtures recently. In most, they've been fantastic, but in the first space we installed them, we've been chasing issues.
They were a very early batch. Had dimmer curve issues, which was fixed with a firmware update. Now we're having an issue where when fading out (GM down, sneak, cue changes, etc.), either the amber or mint channel will flash on full at the tail end of the fade. Most often the mint channel. They're running in 18ch mode, latest version of EOS, afaik latest fixture firmware.
Anyone else experienced this? Any ideas of what to check? Been back and forth with both Chauvet and ETC tech support with no real progress in identifying the cause.
They were a very early batch. Had dimmer curve issues, which was fixed with a firmware update. Now we're having an issue where when fading out (GM down, sneak, cue changes, etc.), either the amber or mint channel will flash on full at the tail end of the fade. Most often the mint channel. They're running in 18ch mode, latest version of EOS, afaik latest fixture firmware.
Anyone else experienced this? Any ideas of what to check? Been back and forth with both Chauvet and ETC tech support with no real progress in identifying the cause.