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Thelightsguy replied to the thread ETC Sensor + and Paradigm Failure.The thing is, the paradigm was completely disconnected and we still had no output. I find it odd that if one thing goes down everything... -
Thelightsguy replied to the thread ETC Sensor + and Paradigm Failure.Our paradigm loaner got here yesterday, popped the compact flash card in it and it loaded fine. The system works great now, universe 1...
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Thelightsguy replied to the thread ETC Sensor + and Paradigm Failure.Our dealer hasn't been on site, I will look at the patch. Tech support only has the drawings no config files. I did pull the paradigm...
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Thelightsguy replied to the thread ETC Sensor + and Paradigm Failure.Our dealer (Grand Stage) called tech support after we did and they confirmed that the processor needed to go in for repair. They are...
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Thelightsguy replied to the thread ETC Sensor + and Paradigm Failure.But is it reasonable to believe the Paradigm was acting as the router of the system?
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Thelightsguy replied to the thread ETC Sensor + and Paradigm Failure.Cem+, but I actually may have figured it out. The paradigms network cable is connected to the link port on the switch. This leads me to...
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Thelightsguy replied to the thread ETC Sensor + and Paradigm Failure.We only have one portable gateway which is disconnected, and then the dimmer racks. What do I need to look for in the racks?
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Thelightsguy replied to the thread ETC Sensor + and Paradigm Failure.Sounds good will check it out, and if it is broadcasting what would the next steps be? Since both universes are still out.
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Thelightsguy replied to the thread ETC Sensor + and Paradigm Failure.ION patch is correct as it was working the entire time we had our show going other than Sunday when everything went to crap. Will check...
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Thelightsguy replied to the thread ETC Sensor + and Paradigm Failure.Ill try that later today.
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Thelightsguy replied to the thread ETC Sensor + and Paradigm Failure.UpdaterAtor is seeing everything, and it is detecting it as online. Hasn't been able to grab the software version of the racks since we...
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Thelightsguy replied to the thread ETC Sensor + and Paradigm Failure.ION XE 20 (Jan 23), Gateways are running POE, and DHCP, haven't tried pinging IPs will try that later. Last time I checked on Concert...
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Thelightsguy replied to the thread ETC Sensor + and Paradigm Failure.Update: Repair for the Paradigm has been issued, still haven't solved the no output issue. It appears both universes of DMX are out...
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Thelightsguy replied to the thread ETC Sensor + and Paradigm Failure.Everything is pulled out of the ERn rack so nothing has power, I can pull up sACN view on the console when I get there in about an hour.
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Thelightsguy replied to the thread ETC Sensor + and Paradigm Failure.Paradigm is completely disconnected it has no power right now, as far as network switches go we swapped it out with one from our other...
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