justinmuicw
Member
My venue recently installed a telescopic retractable seating manufactured by Audience Systems, however, after only less than five times of opening/closing, the understructure emits annoying sound. I called our local service contractor comes to figure out what's going on, they said it is because the steel structure underneath too close in touch with each other (as seen from the attached photo), so whenever the audience walk through the platform, noises in high frequency appear, it receives a lot of complaints from the audience whenever performances like drama, music program etc. staged in our venue.
The contractor is very reluctant to deal with the situation!
Does anybody got advice and suggestion what we can do to help with the situation by ourself???
The contractor is very reluctant to deal with the situation!
Does anybody got advice and suggestion what we can do to help with the situation by ourself???