Hey All!
So, here's a fun story for your Monday afternoon: My theatre troupe is nomadic, and this year we built our space in a restored department store. The owners of the building generously bought us a lighting package to use, which is wonderful in ways I can't begin to express.
However.
The lighting package arrived on March 16th. I had to wait for the electricians to wire the truss and get everything set up, so the dimmers and the lighting board were set up on the 20th.
The lighting board that came with the package is an Elation Scene Setter 48. It worked on Tuesday and Wednesday when I was programming the lights, and then on Saturday, when we wanted to run tech, it wouldn't turn on. I tried about 10 different outlets. No luck. I tried a new power cord. No luck. I tried pushing every button while weeping openly over the dead carcass of my twice-used lighting board and that didn't work either.
Our show opens on Thursday.
Of course, this happened over the weekend, so I finally got a hold of someone at Elation this morning, who transferred me to someone who transferred me to someone who tranferred me to someone....
After all of this, I basically got told "sorry, there's nothing we can do for you by Thursday, the best you can do is send it in and we'll send you a new one when we get around to it".
Awesome.
A local school is getting back to me about lending me theirs, but in the interim, does anyone have any other ideas on what could be wrong/how to make the bastard turn on? My other concern is that if it is an issue with the wiring that caused the fuse to pop, is there a way that I can check the outlet to make sure the voltage is correct before I blow another perfectly good light board?
So, here's a fun story for your Monday afternoon: My theatre troupe is nomadic, and this year we built our space in a restored department store. The owners of the building generously bought us a lighting package to use, which is wonderful in ways I can't begin to express.
However.
The lighting package arrived on March 16th. I had to wait for the electricians to wire the truss and get everything set up, so the dimmers and the lighting board were set up on the 20th.
The lighting board that came with the package is an Elation Scene Setter 48. It worked on Tuesday and Wednesday when I was programming the lights, and then on Saturday, when we wanted to run tech, it wouldn't turn on. I tried about 10 different outlets. No luck. I tried a new power cord. No luck. I tried pushing every button while weeping openly over the dead carcass of my twice-used lighting board and that didn't work either.
Our show opens on Thursday.
Of course, this happened over the weekend, so I finally got a hold of someone at Elation this morning, who transferred me to someone who transferred me to someone who tranferred me to someone....
After all of this, I basically got told "sorry, there's nothing we can do for you by Thursday, the best you can do is send it in and we'll send you a new one when we get around to it".
Awesome.
A local school is getting back to me about lending me theirs, but in the interim, does anyone have any other ideas on what could be wrong/how to make the bastard turn on? My other concern is that if it is an issue with the wiring that caused the fuse to pop, is there a way that I can check the outlet to make sure the voltage is correct before I blow another perfectly good light board?