Hello,
I have two projectors and two City Theatrical Projector Dowsers control via QLab and an Entec DMX USB PRO. One of the dowsers in my chain is working fine, and the other has been for several days. Just now, it has started only moving about 10degrees from 0 to full dmx value sometimes, and other times moving a larger amount but offset from where it started. This happens even if I disconnect the paddle from the shaft and just touch the shaft to see how far it's turning. I'm not really sure how to troubleshoot this/what I should do. I could potentially get a replacement unit but I would rather not.
Any suggestions?
I have two projectors and two City Theatrical Projector Dowsers control via QLab and an Entec DMX USB PRO. One of the dowsers in my chain is working fine, and the other has been for several days. Just now, it has started only moving about 10degrees from 0 to full dmx value sometimes, and other times moving a larger amount but offset from where it started. This happens even if I disconnect the paddle from the shaft and just touch the shaft to see how far it's turning. I'm not really sure how to troubleshoot this/what I should do. I could potentially get a replacement unit but I would rather not.
Any suggestions?